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How to place an order?
RENSON / 2012-05-13

Online Orders at RENSON

 

I. Location right products
We've made online shopping easy! Just follow the steps below to locate and purchase your favorite products on our website: www.sx-renson.com.

 

Search or browse the site to locate the items you want to buy. There are several ways to do this:

 

1. Search by keyword or product name in the search box at the top of every page.

 

2. Search by product number if you have one in the Search box at the top of every page.

 

3. Browse through the products on the site by selecting one of the category tabs at the middle navigation bar below. And you will find the right categories(red box) for the products you are looking for.

 navigation bar

 

4. Another quick and convenient way to get the help by clicking the buttom of "Live Chat" (red box) for online real people service from the top navigation bar every page.

live chat

 

II. Shoppig Flow.

 

1. When you find products you would like to purchase, choose the appropriate quantities, sizes, etc. and add the items to your cart.

 

2. Check out in the shopping cart (The minimum order amount is $200 USD). 

 

3. When you have finished shopping and are ready to checkout, click the Checkout button on the shopping cart page. (To get to the shopping cart page, click on the Buy it now-Check out image.)

 

4. User Login (If you are already regstered, please use the user name and password to login directly)  and User Register (the user name, email address and password for a new user) for faster checkout.

 

5. Consignee Info: the information with the symbol " * "  is necessary and should be correct  to collect the products.

 

Consignee Infor Table

6. Shipping Methods.

    Express:  DHL, FedEx, UPS, Air Cargo transportation... and Ocean transportation.

 

7. Payment Methods.

    Paypal and Bank Transfer(Bank Remittance is also called TT payment).

    Balance of payment: for this payment methods and the reference is that you have money balance money in your account.

 

8. Review your order before submitting to verify all of the information is correct and to get your calculated order total. After fill in all of the required information on the shipping and billing page, contue to check out again. You will see the payment method you have already choosed at another page. Please click the payment method to finish the payment transfer.

 

9. View order details in user center.

 

10. You can double check the order detals by clicking the Order No. We are going to confirm your order in 24 hours. Because time differences between countries. So, there might be 1 day delay in delivery time.

 

11. Remember: Your often used correct address and your contact phone number/cell phone number is necessary for the follow-up of the orders.

     Once we confirmed your order, there is an email notification to you.

     Ordered items to be shipped, email to you the status and tracking number to your email.

     Documents to your email, if they are necessary for your custom.

     Email to you when it is going to arrive. And confirm with you the order collection status.

     Per month, one email to confirm the using status of our products. We will provide our after sale service if you needed.

 

Please Note: If you are experiencing difficulties submitting your order, email us sales@sx-renson.com or contact us at Tel: 0575-88649481. Customer service whatsapp:+86 17369581665 and describe the difficulties you are having. A Customer Service Representative is available 24 hours a day, seven days a week.

 

Phone Orders
To purchase products found on our website by phone, please call our Customer Service Representatives to place your order 24 hours a day, seven days a week at:

International customers
+86-575-88649481

To help us serve you better, please have the product name, product number and size information on hand when you call.

 

Email Orders
To purchase products via sending email to
sales@sx-renson.com

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© 2005-2017 RENSON Copyright, All Rights Reserved.
No.85 Zhongxing Road, Mashan Town, Paojiang Industrial Area, Shaoxing City, Zhejiang Province. Tel: 86-575-88649481 E-mail: sales@sx-renson.com